Microsoft Dynamics CRM
Microsoft Dynamics CRM is a fully integrated customer relationship management (CRM) application. Dynamics CRM comprises a robust suite of sales, marketing, and customer service capabilities that offer businesses of all sizes a solution for finding, winning and growing profitable customer relationships.
Like all CRMs, Dynamics CRM helps your sales and marketing organizations manage their leads, contacts, accounts and all activities, emails, campaigns and reminders associated with those. But additionally, Dynamics CRM is a solution that will allow you to gain insight into the buying habits of your customers while you increase efficiency by delegating tasks and managing workflow in a more effective way. Microsoft Dynamics CRM helps you drive consistent and measurable improvement in everyday business processes.
Microsoft Dynamics CRM gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance your company's sales, marketing, and customer service processes—along with native Microsoft Office Outlook integration—Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution. Microsoft Dynamics CRM is a platform that can adapt, grow, and scale with your business.
Dynamics CRM is offered in either on-premises or in the cloud, and can scale from a handful of users to thousands of users to meet the needs of your organization.
Introduced in 2003, Dynamics CRM is now used by over 2 million users in more than 80 countries.